Refund policy

Refunds
wingBunny does not offer returns. Refunds will only be provided for products that are broken or damaged during transit. Please contact us if you have an issue with your order at wingbunny.store@gmail.com.

Exchanges
Exchanges are only accepted IF

(1) Items are in the original packaging
(2) Buyer agrees to cover return shipping cost
(3) Items are exchanged within 10 days of received date

Once the item is shipped back and received back by us, we will ship out the replacement within 3-5 business days and provide a new tracking number. Please contact us to inquire about an exchange at wingbunny.store@gmail.com.